POLICIES

CANCELLATIONS & NO SHOW

Cancellations and no shows can have a big impact on a small business. Cancellations and no shows are not just a loss to the client who cancelled but a loss to a client who could have used this time and a loss to the therapist who was fully prepared for the treatment. 

We ask to please be considerate of others and provide at least 24 hours’ notice to cancel or reschedule your appointment so we can fill this time. If less than 24 hours’ notice is given to cancel or reschedule your appointment or you are a ‘no show’ 50% of the service cost will be charged.

We strongly encourage providing as much notice as possible to avoid inconveniencing our other clients and staff.

We thank you for your understanding.

GIFT VOUCHERS & TREATMENT PACKAGES

Touch for Beauty Skin Clinic will keep all client Gift Voucher and Treatment Package information on file. For best treatment results, Treatment Packages are encouraged to be used upon the Skin Therapist’s recommendations. Cancellation terms also apply to Treatment Packages.

Clients who cancel/reschedule with less than 24 hours’ notice will forfeit the treatment from the Treatment Package purchased.

Gift Vouchers are to be used within 12 months of purchase or where stated otherwise and cannot be redeemed for cash or used in conjunction with any other special offer. You are required to present the Gift Voucher in order for it to be redeemed.

Touch for Beauty Skin Clinic reserves the right to reject a Gift Voucher credit if the Gift Voucher is not presented. Cancellation terms also apply to Gift Vouchers. Clients who do not or provide less than 24 hours’ notice of their cancellation may forfeit 50% of the treatment total from the Gift Voucher

(02) 6872 1515
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