POLICIES

CANCELLATIONS & NO SHOW

Cancellations and no shows can have a big impact on a small business. Cancellations and no shows are not just a loss to the client who cancelled but a loss to a client who could have used this time and a loss to the therapist who was fully prepared for the treatment.

BOOKING DEPOSIT 

A booking deposit payment applies to all Skin & Beauty bookings made. 

(Introducing this deposit to secure your appointment and it will be redeemed off your appointment)

 

Deposits will automatically apply for online bookings. 

For all future needs, your card details are now securely stored on your account, protected strict privacy terms & conditions managed by our Booking Software.

 

Should you fail to give us with the 24 hours’ notice, you will forfeit your booking deposit.

CANCELLATION POLICY

Life can get busy, and things can come up last minute, however cancellations and

no-shows can have an enormous impact on a small business.

We require a minimum of 24-hour notice for all appointment cancellations and changes. We send appointment reminders per email and text messages 48 hours in advance of your appointment, please respond as instructed to confirm your booking. 

 

NO SHOWS will be charged 100% of the missed service or treatment.

 

We thank you for understanding and appreciate your support. 

 

We are dedicated in making Rural women feel confident in your skin!

GIFT VOUCHERS & TREATMENT PACKAGES

Touch for Beauty Skin Clinic will keep all client Gift Voucher and Treatment Package information on file. For best treatment results, Treatment Packages are encouraged to be used upon the Skin Therapist’s recommendations. Cancellation terms also apply to Treatment Packages.

Clients who cancel/reschedule with less than 24 hours’ notice will forfeit the treatment from the Treatment Package purchased.

Gift Vouchers are to be used within 12 months of purchase or where stated otherwise and cannot be redeemed for cash or used in conjunction with any other special offer. You are required to present the Gift Voucher in order for it to be redeemed.

Touch for Beauty Skin Clinic reserves the right to reject a Gift Voucher credit if the Gift Voucher is not presented. Cancellation terms also apply to Gift Vouchers. Clients who do not or provide less than 24 hours’ notice of their cancellation may forfeit 50% of the treatment total from the Gift Voucher

(02) 6872 1515
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